System Analyst - TIM

Budget: Depends on background and experiences

QUALIFICATIONS / EXPERIENCE

• 5+ years work experience in full systems

development

• Solid knowledge of relevant technology concepts

(e.g. nodejs, client-server, mongoDB databases,

and web-based /app architectures)

• Must have a solid working knowledge of

Insurance product configuration and product rollout

experience including Par, Non Par, ILAS products

• Strong communication skills, including

prioritizing, problem solving and interpersonal

relationship building

• Proven time management cum organization skills

(must be able to prioritize workload and meet

deadlines).

KNOWLEDGE & TECHNICAL SKILLS

• Proficient in Agile development approach

• Exemplify good interpersonal communication

skills at all levels of business users, IT, partners

and vendors

• Good command of spoken and written English

• Broad understanding of the technology industry,

including current and emerging digital solutions.

• Deep appreciation of latest and emerging

technologies and practice, such as DevOps,

Cloud, Microservice and Mobile development.

• Knowledge and experience in working on

Javascript, NodeJs and MongoDB query

• Knowledge and experience in working API

mapping / specification and API sequence flow

cross systems.

KEY PERFORMANCE INDICATORS

Business indicators:

• Manage to deliver IT projects to align with

business growth strategies (As defined in the

annual performance review)

• Configure the products based on defined

product pipeline for all markets within the time

and budget.

Technical indicators:

• Leverage configuration to meet new product

need than customization of the existing

systems for better maintainability.

• Manage upgrades of the product

configuration systems to ensure consistency

across BUs.

• Projects Delivered on Budget: Track your

capacity to stay within budgets

• IT Support Employees per End Users: Ratio

support employees vs end-users

• Number of trainings or certificates acquired

per year

• Number of project deliverables per year

EXTERNAL &; INTERNAL CONTACTS

• FWD local IT teams (Internal)

- Infra team

- Information Security team

- Solution delivery team

• FWD business owners (Internal)

- Product Manager

- Product Team

- Actuarial and Pricing team

- Marketing team

- Data governance team

- Digital transformation team

PURPOSE

• Manage configuration of insurance products on

existing new business platforms like Cube, Direct to

Consumer (DTC) for various channels agency,

broker, customer and banca so new insurance

products can be onboarded with efficiently for all

markets. Partner with product, pricing, actuarial

teams to deliver the sales illustrations and onboard

products on existing platform and provide on-going

support.

• Performing system analyses on software

programs, applications, and web service.

• Reporting to Management and obtaining approval

for system development projects

• Collect and analyze user requirements, conduct

impact analysis and implement the system design

KEY ACCOUNTAIBILITIES

• Work with product, actuarial, pricing teams to

understand the product specification, sales

Illustration, calculations and rate tables to map out

the delivery plan.

• Written and verbal communication, including

technical writing skills

• Prioritize requirements and create conceptual

prototypes and mock-ups

• Apply best practices for effective communication and problem-solving

• Understanding of systems engineering concepts

• Modeling techniques and methods

• Define “As is” and “To be” Flows for the overall.

Please complete the requirement checklist with profile.

Requirement checklist - System Analyst - TIM

Remark

1

Solid (5+ years) of work experience in full systems development

Yes / No

2

Solid knowledge of relevant technology concepts (e.g. nodejs, client-server, mongoDB databases, and web-based /app architectures)

Yes / No

3

Must have a solid working knowledge of Insurance product configuration and product rollout experience including Par, Non Par, ILAS products

Yes / No

4

Strong communication skills, including prioritizing, problem solving and interpersonal relationship building

Yes / No

5

Proven time management cum organization skills (must be able to prioritize workload and meet deadlines).

Yes / No

6

Proficient in Agile development approach

Yes / No

7

Broad understanding of the technology industry, including current and emerging digital solutions

Yes / No

8

Deep appreciation of latest and emerging technologies and practice, such as DevOps, Cloud, Microservice and Mobile development.

Yes / No

9

Knowledge and experience in working on Javascript, NodeJs and MongoDB query

Yes / No

10

Knowledge and experience in working API mapping / specification and API sequence flow cross systems.

Yes / No

11

Exemplify good interpersonal communication skills at all levels of business users, IT, partners and vendors

Yes / No

12

Good command of spoken and written English

Application Confirmation

You're applying for the role below:

System Analyst - TIM

Location: Kuala Lumpur

Contract Details: Permanent

Submit Date: 2026-01-13

No CV uploaded

About the job

Location Kuala Lumpur
Created On 2025-12-09
Working Model WFO
Job Level Middle